Shipping policy
At Darly Cosmetics, we are committed to delivering your orders quickly and safely. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery
We currently offer standard shipping on all orders.
Shipping fees (if applicable) will be calculated and displayed at checkout.
Estimated Delivery Time
-
United States: 3–7 business days
-
Canada: 5–10 business days
-
International: 7–15 business days
Delivery times may vary due to customs, weather, or carrier delays.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking information to update.
Shipping Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrect or incomplete addresses.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or damaged, please contact us within 48 hours of delivery.
We will work with the carrier to resolve the issue as quickly as possible.
Customs & Duties (International Orders)
International customers are responsible for any customs fees, taxes, or duties.
These charges are not included in the purchase price or shipping cost.
Failed Delivery / Unclaimed Packages
If a package is returned due to failed delivery or refusal, reshipping fees may apply.
Contact Us
For any shipping-related questions, please contact us at:
📧 support@darlycosmetics.com